Careers

"Fiddle Stix is always seeking the very best candidates to be on our Customer Service team! 

Please see our Sales Associate job description below. If you think Fiddle Stix would be a good fit for you, please email your resume to customerservice@fiddlestixboutique.com!"

 

POSITION SUMMARY

The primary responsibilities of the Sales Associate position are to maintain outstanding customer
service, generate sales, merchandise product, and support management.


MAJOR RESPONSIBILITIES

Ensure each customer receives outstanding customer service

Maintain awareness of all promotions and advertisements
Execute the daily operational, day-to-day goals and priorities assigned by management
Assist in the training and development of other employees
Uphold merchandising and store cleanliness standards
Participate in the processing of new shipments and help the team to keep the back room and
warehouse area clean and organized
Conscious of shoplifting activity
Assist customers in locating merchandise in the shop as well as processing and up-selling
custom orders
Answer customer's questions and provide information on procedures and policies
Complete knowledge of all products in the shop and custom order products


QUALIFICATIONS

  • Must be able to work and willingness to work flexible hours including nights, weekends and some holidays
  • Have knowledge of basic Point of Sale systems along with willingness to learn
  • Excellent customer service skills
  • Excellent written and verbal skills with the ability to communicate clearly and effectively in all situations
  • Be a fast learner, cheerful and always have a positive attitude
  • Previous retail experience in a retail environment
  • A commitment to service excellence and customer satisfaction
  • A strong team player yet still able to work independently with minimal supervision
  • Excellent communication skills, exceptional organizational ability, high attention to detail and ability to multi-task

PHYSICAL REQUIREMENTS

  • Ability to stand for an extended period of time
  • Move and handle boxes of merchandise and fixtures throughout the shop

Added Benefits of Position after 30 Day Trial Period:

 

Employee Discount:
45% of any product that cannot be worn or any gift
50% off any product that you can wear
Fiddle Stix Dollar Program
$1 retail issued per $25 retail upsold in vendor category
Monthly Bonus
Yearly Bonus (based on number of hours worked per week and performance)
Schedule
Friendly Work Environment
Two Company Parties per Year