Fiddle Stix Boutique & Gallery

Customer Service

How may Fiddle Stix assist you?

Fiddle Stix was designed with the quirky and fun-loving person in mind. So, as soon as our clients walk through the door, our main goal is to keep the spirit alive! We are here to assist you by any means possible. Our drive is to keep our clients happy while contributing a dose of color to their busy and hectic lives! By offering the following services we hope to relieve some of the pressures of gift-giving. But remember, gifts don’t always need to be for others…our clients love to shop for themselves as well!

  • Complimentary Gift Packaging
  • Shipping
  • Custom Orders
  • Artist Information and Referrals
  • Gift Registry

If you have a request, please contact us!

Return Policy:
We are proud of our product assortment and want you to be perfectly satisfied with your purchase. All of our products are guaranteed. If you are not satisfied for any reason, we will gladly provide a refund for your order. Sorry, we cannot accept returns on any personalized, monogrammed, special order items, sale items or on items damaged through normal wear and tear.  In the event that your merchandise is damaged upon arrival, please notify us within twenty-four (24) hours so that we may replace the damaged merchandise. 

Returns are easy: You can return the merchandise through the mail for a refund or replacement. If you are returning items for a refund or exchange, you must call Fiddle Stix within 10 business days to report which items you are returning or exchanging. To make a return by mail, just complete the Return Form attached to the invoice that you received with your merchandise. Simply indicate the reason for return and the action to be taken, such as replacement , exchange or refund. Place the Return Form in the box with your merchandise. The original invoice must be included in the box to receive a refund.

Send the package to:
Fiddle Stix Boutique
4165 Chappel Drive
Perrysburg, Ohio 43551

We will process your return and follow your instructions.
You may use the shipping carrier most convenient for you.

Return your package to the address listed above. If you have any questions please call (419) 931-2022, M-F from 9 am to 5 pm

Shipping Policy:
All orders will be processed as quickly as possible. A confirmation email will be sent to confirm the order has been received. Once the order has shipped, the tracking number will also be sent by email so you may track your order. The transit time will be dependent on your area in the country and the shipping carrier.

 

 
 
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